Strategy Formation and Organization Design

Project Examples



        Facilitated an organization-wide assessment of strategic goals and objectives for the partners of a rapidly-growing accounting firm.  Project included development of an aligned marketing plan, reassignment of management responsibilities, and coaching for senior partners.

        Redesigned the sales management system for a major personal products company. Activities included improvements to the performance evaluation system, facilitation of cross-departmental teams, and modifications to IT systems in support of organizational change.

        Redesigned the process a high tech company uses to announce new products and services to its internal and external customers. Process improvements raised customer satisfaction ratings more than 60%, increased efficiency of work teams at sites nationwide, and resulted in significant changes in job responsibilities for key employees.

        Analyzed and redesigned the sales and marketing operations of a major manufacturer of vision care products. Changes led to an increase in sales force efficiency of more than 20% and savings of $4.5 million yearly.

        Facilitated strategic thinking retreats for leading firms in a variety of industries, including Oglethorpe Power, BellSouth Information Systems, Champion International, and CRSS Strategic Consultants.

        Redesigned the administrative operations of the Delaware Division of Social Services.  The project, one of only three such redesigns nationwide, will support a single caseworker client interface and revolutionize the delivery of social services to Medicaid, AFDC, and other Federal and state aid recipients.


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Copyright 2000 Inovus, Inc.
Last modified: October 02, 2000