Organization Design seeks to optimize human achievement. The premise is to construct an organization that makes it easier for people to achieve results. A well-designed organization is centered on information flow, and is built upon relationships. Organizations are people.
The process begins with a formal declaration of the Purpose and Strategy of the organization including definition of the specific sets of activities to be undertaken (see “Strategy Formation”). Each logical set of activities becomes a distinct mini-organization, designed to achieve specific outcomes. Thus, the structure of the organization is developed around results rather than around activities. Resources—people, information, and technology—are allocated based on what is needed to achieve the organization’s collective outcomes.
The Organization Design process will enable you to:
· Define the true purpose of your organization
· Create a reality–based vision for the future
· Develop both internal and external customer focus
· Specify operating goals and objectives
· Implement information–based work flows
· Implement a decision–based organization structure
· Develop responsibility–based leadership
· Develop commitment–based membership.
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